Benchmark group:
PUBLIC SAFETY

Title:
POLICE DISPATCHER

Short title:
POLICE DISPATCHER

Part time:
false

Description:

On an assigned shift, receives emergency (911) and other calls for service, evaluates information, and dispatches safety personnel and equipment according to established procedure or as directed by supervisory personnel; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information, relays messages, keeps command personnel informed of status of emergency situations, and dispatches additional personnel and equipment as directed; keeps records and logs of communications activities and maintains special files, lists and maps; maintains up-to-date familiarity with the locations of streets, specified buildings and facilities in the jurisdiction; operates UHF/VHF radio receivers and transmitters and other communications equipment which may include computer terminal stations. May operate Computer Aided Dispatching systems; may communicate with field staff utilizing Mobile Data Terminals.

Guide:

• Dispatching must be major assignment.
• This is an experienced working-level class.

Exclusion:

• Trainees.
• Supervising dispatchers.
• Personnel classified as police officers, even if assigned full time to dispatching duties.
• Positions which only dispatch for fire department, or transit (nonemergency) dispatchers.

Use actual:
false

Modified at:
06/21/04 00:43

Board:
false

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